Shipping policy

This is how to place an order with us:

Get in touch with us via the website (or, in the case of trade customers, via email or telephone) and let us know the part(s) you require. You must provide us with the correct VIN number and part number when requesting a quote (we are able to provide a part diagram if necessary).
We will provide you with a quote (exclude shipping costs).
You accept the quote.
We will then send you an invoice (in GBP).
Once we receive payment in our bank account, we will process your order.
Once we have received all of the part(s) from the factory, we will provide you with a shipping quotation for your order (in GBP).
Once accepted, we will send you an invoice for the shipping costs.
Once we receive payment in our bank account for the shipping cost, we will arrange the courier, and the order will leave our warehouse.

Unfortunately, we cannot quote the shipping cost of your order in advance of you placing your order with us due to too many variables in the shipping cost (weight, dimension, type of shipping service, conditions outside of our control, such as COVID-19).
We will not accept the cancellation of your order because of a shipping cost estimate provided to you.